Privacy Policy

1. Educational Purpose Only

All content on this website is provided strictly for informational and educational purposes. Nothing on this website constitutes legal, financial, or professional advice. We do not offer guarantees, certifications, or licensed services. Users are strongly encouraged to conduct their own research or consult licensed professionals before taking any action.

Use of this website or its materials does not establish any form of legal, fiduciary, or contractual relationship between the user and Refundra.

2. No Collection of Personal Information

We do not actively collect, retain, or process personal data that can be used to identify you unless voluntarily submitted. Examples of such voluntary data include:

  • A name or pseudonym
  • An email address
  • A wallet or transaction reference
  • A short case description

We do not ask for identity documents, government-issued IDs, financial account access, or KYC verification unless relevant to an individual case and always on a voluntary basis.

All information is provided at your sole discretion, and you assume full responsibility for any data you choose to share.

3. No Use or Retention of Personal Information

Any information you submit is used solely for temporary, non-binding communication. Specifically:

  • It is not stored in any long-term database
  • It is not analyzed, profiled, or verified
  • It is not shared with or sold to third parties (except when required by law)

We do not use cookies or third-party analytics tools to track or monitor user behavior.

4. Case-Specific Advice Disclaimer

Any information, suggestions, or assessments provided by Refundra in relation to a specific case are offered strictly as non-binding opinions or informal advice. The decision to act—or not act—on any such recommendation is entirely at the user's own discretion and risk.

Refundra accepts no liability for the outcomes, consequences, financial loss, or missed opportunities resulting from following, misinterpreting, or disregarding any advice offered.

5. Optional Document Submission

In certain cases, Refundra may request supporting documentation (e.g., screenshots, correspondence, transaction records, or ID scans) to better understand the background or history of a case. Submission of such documents is strictly voluntary, and users are under no obligation to comply.

Users remain solely responsible for any documents they choose to submit. Refundra does not verify, authenticate, or guarantee the safety, legal validity, or outcomes of using such information.

6. No Guarantees of Outcome

Refundra does not guarantee the recovery of any funds, nor do we guarantee success, speed, or results of any kind. Our services are offered on a best-effort, informal basis. We are not liable for:

  • Unsuccessful recovery attempts
  • Misinterpretation of information
  • Delays or lack of response
  • Third-party errors
  • Financial or emotional damages resulting from user reliance on our service

Use of our service is voluntary and entirely at your own risk.

7. Security Disclaimer

While we implement basic technical and administrative measures to secure communications, we cannot guarantee complete security or confidentiality of any data submitted online.

Users are advised not to submit sensitive personal, financial, or legal information unless necessary, and always at their own risk.

8. Third-Party Links and References

This website may contain links to external resources or third-party services. These are provided solely for convenience and do not imply endorsement, partnership, or control.

Refundra is not responsible for the accuracy, security, or practices of any third-party website. Access to such links is entirely at your own discretion.

9. Content Accuracy and Revisions

The information and materials on this website may contain technical, typographical, or factual inaccuracies. While we strive to provide useful content, we make no warranties or representations that any of the content is accurate, complete, or current.

We may update or change the website materials at any time, but we are under no obligation to do so.

10. Disclaimer and Limitation of Liability

All content, tools, and materials on the Refundra website are provided "as is," without any warranties—express or implied—including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

In no event shall Refundra or its affiliates be liable for any damages (including, but not limited to, loss of data, loss of funds, business interruption, reputational harm, or legal exposure) arising out of the use or inability to use the materials or services provided.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for incidental or consequential damages. In such cases, these exclusions may not apply fully, but will apply to the maximum extent permitted by law.